Winners Photos for the 2013 VCA Nationals have shipped. If you also ordered candid photos, those will ship at a later date, as it was noted on your receipt.
When will can I expect to receive my order?
- Web orders placed between April 6 and April 19 will ship by May 17, 2013. Premium collages will take 2-3 weeks longer.
- Orders placed at the UMASC ASCA Agility Trial and the TCLAC AKC Agility Trial will ship by May 17, 2013. Premium collages will take 2-3 weeks longer.
- Web orders placed between April 20 and May 12 will ship by June 14, 2013. Premium collages will take 2-3 weeks longer.
- Orders placed at the SPDTC Obedience Trial will ship by June 14, 2013. Premium collages will take 2-3 weeks longer.
- Winners photos from the 2013 Vizsla National Specialty have shipped. All other orders will ship by June 14, 2013. Premium collages will take 2-3 weeks longer.
- Web orders placed between May 12 and May 20 will ship by June 28, 2013.
- Orders placed at the MMBC NADAC Agility Trial will ship by June 28, 2013.
Why are your office hours so limited?
We travel to shows almost every weekend from April through October, with one or two shows a month in the “off season” which means we are not physically able to be in the office on Fridays through Sundays. Some shows are longer, which keeps us out of the office on some Thursdays and/or Mondays. National events often mean an absence of a week or more and those closures are usually announced well in advance on the homepage and the store.
As a result of working on weekends, Mondays and Thursdays are our “weekends” to spend time with our families and catch up on the other parts of our life, like laundry and paying the bills and other mundane tasks like that. This leaves Tuesdays and Wednesdays as the primary days in the office to answer phone calls and send out emails. If we could magically add more hours to the day or more days to the week, we would love to expand those hours.
Click on the links for questions about each topic.
