Having trouble getting in touch with us? Read our “Tips for Quick Customer Service” on the contact page.

If you have questions about when your order will ship, PLEASE refer to the dates listed below or to your receipt. We update the homepage frequently and do our very best to stick to those shipping dates. If we know your order will ship late, you will be notified via email.

EVENTS

Upcoming events
  • May 22-25: BOTC AKC Agility Trial, Soccer Blast, Burnsville, MN
  • May 29-31: MAC USDAA Agility Trial, Lake Elmo, MN
  • June 6-7: ADAA NADAC Agility Trial, Wrenshall, MN
  • June 19-21: SCVKC AKC Agility Trial, On The Run, Ham Lake, MN
  • July 4-5: MAC NADAC Agility Trial, Soccer Blast, Burnsville, MN
  • July 11-12: MAC AKC Agility Trial, Soccer Blast, Burnsville, MN
  • July 25-26: ADAA USDAA Agility Trial, Duluth, MN
  • August 14-16: GTCGRC AKC Agility Trial, Soccer Blast, Burnsville, MN
  • August 28-30: MMBC NADAC Agility Trial, Burnsville, MN

Turnaround time for orders placed in person at a show

  • Pre-orders and orders placed at the 2015 AKC National Agility Championship will ship by May 15. Collages may take up to 2 weeks longer.
  • Order placed at the 2015 USASA National Specialty will ship by May 30. Collages may take up to 2 weeks longer.
  • Pre- and post-show orders (placed by May 15) for the AKC World Team Tryouts will ship by June 15. Collages may take up to 2 weeks longer.
  • Orders placed at the MMBC NADAC Agility Trial will ship by June 30. Collages may take up to 2 weeks longer.
  • Orders placed at the BOTC AKC Agility Trial and the MAC USDAA Agility Trial will ship by July 15. Collages may take up to 2 weeks longer.

Turnaround time for orders placed online through the website or via phone

  • Web orders placed between March 9 and March 31 will ship by May 15. Collages may take up to 2 weeks longer.
  • Web orders placed between April 1 and April 17 will ship by May 30. Collages may take up to 2 weeks longer.
  • Web orders placed between April 18 and May 1 will ship by June 15. Collages may take up to 2 weeks longer.
  • Web orders placed between May 2 and May 17 will ship by June 30. Collages may take up to 2 weeks longer.
  • Pre- and post-show orders (placed by May 15) for the AKC World Team Tryouts will ship by June 15. Collages may take up to 2 weeks longer.

Deadlines and other important information:

Please be assured that your order is in process and will ship as soon as possible. The dates listed above are shipping dates, not delivery dates. Please wait to contact us about a potentially missing order until two weeks from the expected shipping date.

If you receive your order and there is a problem with it, please contact GreatDanePhotos within two (2) weeks of receipt so that the issue can be addressed.

To view and purchase photos that are no longer available on the website, please use the Archived Photo Request.