Having trouble getting in touch with us? Read our new “Tips for Quick Customer Service” on the contact page.

If you have questions about when your order will ship, PLEASE refer to the dates listed below or to your receipt. We update the homepage frequently and do our very best to stick to those shipping dates. If we know your order will ship late, you will be notified via email.

EVENTS


Upcoming events
  • May 2-5: AKC World Team Tryouts, Hopkins, MN (Digital Package pre-orders now available!)
  • May 17-18: MMBC NADAC Agility Trial
  • May 23-26: BOTC AKC Agility Trial, Burnsville, MN
  • June 6-8: CPE Nationals, Lake Elmo, MN
  • June 20-22: BFCA AKC Agility Trial, Ham Lake, MN
  • July 5-6: MAC NADAC Agility Trial, Burnsville, MN
  • July 12-13: MAC AKC Agility Trial, Burnsville, MN
  • July 26-27: ADAA USDAA Agility Trial, Duluth, MN

Turnaround time for orders placed in person at a show
  • Orders placed at the UMASC ASCA Agility Trial will ship by March 27. Collages may take 2-3 weeks longer, since we’ll be at AKC Nationals the last week of March.
  • Online pre-orders and orders placed at AKC National Agility Championship will by May 15. Collages may take up to 2 weeks longer.
  • Orders placed at the USDAA North Central Regionals will ship by May 30. Collages may take up to 2 weeks longer.

Turnaround time for orders placed online through the website or via phone

  • AKC NAC Pre-orders will ship by May 15.
  • Web orders placed between March 11 and April 11 will ship by May 15. Collages may take up to 2 weeks longer.
  • Web orders placed between April 12 and April 18 will ship by May 30. Collages may take up to 2 weeks longer.

Deadlines and other important information:

Please be assured that your order is in process and will ship as soon as possible. The dates listed above are shipping dates, not delivery dates. Please wait to contact us about a potentially missing order until two weeks from the expected shipping date.

If you receive your order and there is a problem with it, please contact GreatDanePhotos within two (2) weeks of receipt so that the issue can be addressed.

To view and purchase photos that are no longer available on the website, please use the Archived Photo Request.