Having trouble getting in touch with us? Read our new “Tips for Quick Customer Service” on the contact page.

If you have questions about when your order will ship, PLEASE refer to the dates listed below or to your receipt. We update the homepage frequently and do our very best to stick to those shipping dates. If we know your order will ship late, you will be notified via email.

EVENTS


Upcoming events
  • July 26-27: ADAA USDAA Agility Trial, Duluth, MN
  • August 2-3: UMASC ASCA Agility Trial, Ham Lake, MN
  • August 8-10: SCVKC AKC Agility Trial, Vadnais Heights, MN

Turnaround time for orders placed in person at a show

  • Orders placed at the BOTC AKC Agility Trial will ship by June 30. Collages and T-shirts may take up to 2 weeks longer.
  • Online orders placed at CPE Nationals will ship by July 15. Collages may take up to 2 weeks longer.
  • Orders placed at the BFCA AKC Agility Trial will ship by July 30. Collages may take up to 2 weeks longer.
  • Orders placed at the MAC NADAC and MAC AKC Agility Trials will ship by August 15. Collages may take up to 2 weeks longer.
  • Orders placed at the ADAA USDAA Agility Trial will ship by September 15. Collages may take up to 2 weeks longer.

Turnaround time for orders placed online through the website or via phone

  • Web orders placed between May 11 and May 26 will ship by June 30. Collages may take up to 2 weeks longer.
  • Web orders placed between May 27 and June 8 will ship by July 15. Collages may take up to 2 weeks longer.
  • Web orders placed between June 9 and June 22 will ship by July 30. Collages may take up to 2 weeks longer.
  • Web orders placed between June 23 and July 11 will ship by August 15. Collages may take up to 2 weeks longer.
  • Web orders placed between July 12 and July 25 will ship by August 30. Collages may take up to 2 weeks longer.
  • Web orders placed between July 26 and August 8 will ship by September 15. Collages may take up to 2 weeks longer.

Deadlines and other important information:

Please be assured that your order is in process and will ship as soon as possible. The dates listed above are shipping dates, not delivery dates. Please wait to contact us about a potentially missing order until two weeks from the expected shipping date.

If you receive your order and there is a problem with it, please contact GreatDanePhotos within two (2) weeks of receipt so that the issue can be addressed.

To view and purchase photos that are no longer available on the website, please use the Archived Photo Request.